...manager on the Prison visit booking exemplar shows how teams can use innovative digital analytics to track user behaviour in the early stages of development, in order to improve a...
...enter the UK, and will be able to use the ePassport Gates at Heathrow and Gatwick airports. Right now the service is in private beta, with the number of potential...
...digital government in the world. Its citizens can complete just about every municipal or state service online and in minutes. You can formally register a company and start trading within...
...for example: I thought it would be fine showing up at the airport with the paperwork, but it’s confusing about where to go and what you need to do. In...
...down to Rochester earlier this year to see the service in action. Prison Governor Andy Hudson and Head of Operations Peter Hickey told me that the new alpha visit bookings...
...and Facebook. We also include information from twelve other government agencies, four consumer bureaus, and municipal consumer guidance organisations. With lots of challenges, we started to search for new ways...
...have undergone detailed advance checks to use ePassport gates, Border Force airport staff are able to devote more time to other priorities. The Registered Traveller Service is currently for travellers...
I manage the user research lab at GDS. We’ve had a dedicated user research lab for more than 3 years. We use it to carry out research into all the...
...look for a better solution to this one. Another example is how we manage user research. Early on in the discovery, we decided that we wanted to have a common...
...people. It’s just part of the service they are already using. Our main users are the people working on the service teams: technical architects, service managers, developers, designers, product managers,...
If youβre interested in joining us, check out all open opportunities on the GDS careers site.