Youtube is the third biggest website in the world which means a massive potential audience, but only if you get your content right. Here, John Ploughman, Digital Communications Manager at the Driving Standards Agency explained how GDS values inspired a re-evaluation of their content, and the big difference it has made to their audience.
Posts from the ‘Digital Engagement’ Category
At GDS we have weekly show and tell sessions where new prototypes and iterations of work are shown. These always focus on user need. A few weeks ago, Tom Loosemore showed us a prototype of a tweaked online tax disc application process and spoke about the brilliant work done by Carolyn Williams, Head of Electronic Customer Services, Electronic Vehicle Licensing at the DVLA. Here Carolyn explains why her MBE, while special, is not the thing she is most proud of and how there’s never a dull moment running DVLA’s digital services – amongst them the government’s flagship digital service.
On Wednesday 4th July, GDS ran a 30 minute workshop called ‘Social media guidelines: So what?’ at Civil Service Live. In a slightly departure from the usual presentation style at Civil Service Live, we decided to mix things up. Louise Kidney explains what happens when you get Civil Servants talking.
The Cabinet Office has today published its Open Data White Paper (Unleashing the potential), a timely move given the UK’s current position as co-chair of the Open Government Partnership of 55 governments. The theme of the UK chairmanship is “Transparency Drives Prosperity” so it’s particularly pleasing to see explicit reference made to the need for government to publish a Developer Engagement Strategy. Read more
Today Cabinet Office announced the publication of guidance for civil servants on the use of social media as well as guidance for Departments to overcome the technical barriers to civil servants accessing the internet and social media channels.
GDS was pleased to welcome a group visit from the Norwegian Government last week. The following is a guest post from Heather Broomfield, Open Data manager at Difi - the Norwegian agency for Public Management and eGovernment.
Last week a delegation from Norway visited GDS to see how they are realising their goal of ‘delivering their digital products that meet peoples needs’. Prior to travelling we were all familiar with Martha Lane Fox’s DirectGov 2010 report and particularly liked the ‘Revolution not Evolution’ motto. We wondered to what extent this was being realised. In GDS change is in the air from the second you walk in the door, it didn’t take us long to realise that something really different was happening here. A few hours in the building made it clear that this revolution is actually taking place. ‘Revolution not evolution’ is not just a fancy line in a public document. Read more about Norway’s visit to GDS
This week I spent a few days visiting Estonia with Francis Maude, Minister for the Cabinet Office, Liam Maxwell, the new Deputy CIO and colleagues with Cyber Security responsibilities. We came to see how a small country of 1.3 million has developed a culture and system of Governance and public service provision using the Internet and transparency as core principles.
Read more about Estonia’s technology economy
On 4th April 2012, Dr Andy Hopkirk facilitated a roundtable on behalf of ICT Futures on Competition and European Interaction. Liam Maxwell, Deputy Government CIO, examines the appropriateness of this facilitation based on information which has since come to light.