One of the updates we’ve made to the Government Service Design Manual is to add video case studies. Video has been one of the best methods we’ve found for quickly and candidly sharing what it’s like to work on a digital service.
Most of them take the form of short interviews with staff from GDS (and beyond) about what it is they do, like this one from Sarah Richards about the purpose of an Alpha…
I wanted to explain more about why we chose to add these videos to the manual.
The first thing you see when you walk into GDS is the 7 main messages which guided the build of the GOV.UK alpha. Visitors to GDS often scribble them down, and like our Design Principles they help provide a shared language for people inside and outside government.
They’re also really useful points to keep in mind as we build a community around the exemplar services and the new service manual.
GOV.UK provides government with several ways to promote and support its marketing campaigns. I wanted to give you a bit of background on what the guidelines are, and how they’re being used.
In the process of making mistakes, there is an opportunity to learn a lot, but not just for the person or team making the mistakes. Louise Kidney, Digital Engagement Lead, shares some of the learning from the Digital Engagement Team as well as the benefits of being honest about your mistakes.
The Civil Service Reform (CSR) plan talks a lot about the need for open policy making – a more inclusive approach to developing government policy that engages people who have simply not had the opportunity to participate in policy discussions in the past. Louise Kidney, Digital Engagement Lead explains how to find your digital stakeholders, but more importantly perhaps, why you should bother to.
The delivery of digital consultations within government is something which has been under much discussion recently. Ade Adewunmi, Digital Strategy Advisor invites you to take part in an online discussion around what consultation means and how we could make it better, for both those inside and outside government.